INTRODUCTION

Johnson County Pools ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for services, or engage with us as a customer.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

​

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete contact forms on our website

• Request a service estimate

• Schedule pool maintenance or repairs

• Create an account for recurring services

• Subscribe to our newsletter

• Contact us via phone, email, or social media

This information may include:

• Name

• Email address

• Phone number

• Home address

• Pool specifications and details

• Payment information

• Service history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address

• Browser type

• Operating system

• Pages visited

• Time and date of your visit

• Referring website

• Other browsing data

​

HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services

• Processing and fulfilling service requests

• Communicating with you about appointments, service updates, and promotions

• Responding to your inquiries and customer service requests

• Sending newsletters and marketing communications (with your consent)

• Analyzing website traffic and usage patterns

• Ensuring the security and functionality of our website

• Complying with legal obligations

​

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are placed on your device to collect information about how you interact with our website.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

​

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To contractors, service providers, and other third parties who assist us in operating our business (e.g., payment processors, scheduling software)

• If required by law, such as to comply with a subpoena or similar legal process

• To protect our rights, property, or safety, or the rights, property, or safety of others

• In connection with a business transition such as a merger, acquisition, or sale of assets

Our service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

​

DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

​

YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you

• The right to request correction of inaccurate information

• The right to request deletion of your information

• The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

​

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

​

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

​

CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

​

Johnson County Pools
P.O. BOX 2479
Burleson TX, 76097
info@johnsoncountypools.com
(682) 444-0078